Frequently Ask Questions - FAQ

ABOUT FEXJOB

FAQ FOR CLIENTS

  • How do I start using FexJob?

    The first step is to register in FexJob and activated your account as a client. Next, describe your project, the skills you require to deliver it and delivery date. Post Project and wait for proposals, you can also invite professionals for the job.
    Professionals understand a job post more when its’ description is properly documented.

  • How can I be a high-quality Client on FexJob?

    You have to know the factors that determine the right professional for the right project. You have to understand the delivery requirements of your job and look out for a professional who has those skills and success history in past works, his/her rating and completion rate history. View Interview Tips for more information.

  • Does FexJob assess professionals?

    FexJob assesses professionals’ information credibility by:

    • Authenticating email addresses
    • Displaying each professional’s job performance history, ratings and comments from his/her previous clients.
    • Providing results of computer based tests based on their acclaimed skills.

    However, you must ensure you interview prospective professionals to certify that their skills and experience meet the needs of your project. View Interview Tips for more information.

  • How can I ensure that my Idea (Intellectual Property) is protected on FexJob?

    FexJob has a User Agreement which establishes that any Intellectual Property that you propose and pay for is owned by you. FexJob also features a default IP agreement which many clients deem satisfactory for this principle. You can also use your own IP agreement document or modify ours, and have your professional sign it. Your professionals may also agree on different or additional terms regarding work product ownership.

  • What do I do if I am not satisfied with work delivery?

    Professionals on FexJob understand work ethics and endeavor to satisfy clients. However, FexJob can help resolve cases of differences between you and your professional with the goal of reaching an agreement. You can also choose not to release the milestone the created for the professional.

  • How can I be sure my professional is accurately billing me per hour for my project?

    FexJob features a system where you can appraise your professional's activity through hourly, daily, or weekly reports; it is called a Work Evaluation Diary. It enables you track work time and records completed work. Another option is to opt for the more favoured fixed-cost mode, a milestone is released when a professional completes a certain stage of the work after you must have been satisfied with the work done. You can also monitor work process by FexJob Messages so you can interact with your professional and exchange file relevant to work too.

  • What payment channels can I use to pay my professional?

    FexJob makes paying professionals simple and secure. It is advised to fund your FexJob account using Visa, American Express, MasterCard or PayPal (***all payments are subject to a 2.75% processing fee) and pay your professionals through our Escrow. Direct payments are can be done but our Escrow designed to protect your funds and transactions between you and professional.

FAQ FOR PROFESSIONALS

  • How do I become a professional on FexJob?

    The first step is to sign up as a professional on FexJob. Complete all forms, indicate your relevant skills experience, past works, education, and your CBT test results. View tips on how to be a top professional. Once you have created your profile, start looking for jobs, submit proposals, be interviewed, and impress your client so you can be hired.

  • Am I limited to working for clients in my proximity?

    FexJob clients can be from any part of the world seeking the services of a professional locally or internationally.

  • What kinds of skills are needed on FexJob?

    Any skill can be advertised on FexJob.

  • What do I stand to gain from signing up as a professional on FexJob?

    FexJob gives you the gain business opportunities with a global audience of over 3 million clients and over 100,000 projects posted monthly. You can receive payments with ease using various platforms, 24/7 customer support, and build your reputation to boost your chances of getting hired again and earning more.

  • How much can I earn?

    You earn according to what you bill you r client. If your skills and experience are in demand you'll be able to demand higher rates from clients who require your skills. But note that FexJob charges professionals a 15% service fee depending on the amount they’ve billed with a client.


If you don’t see your question, please visit our Help Center. Or email us your question at support@fexjob.com